The COVID-19 pandemic crippled the bus industry within days. At first no one wanted to travel and risk getting ill and then it quickly became no one was allowed to travel because of state and local restrictions to help flatten the curve. Nearly 3,000 motorcoach companies and 36,000 buses were brought to a standstill.
After nearly four months of waiting for the United States to open again, the industry needs to be ready to welcome back passengers. Those passengers who want to travel again need assurance they are traveling safely, not just with good driving and safe vehicles, but now with clean, disinfected vehicles so their chance of catching COVID-19 is minimal.
Safety has always been our industry’s number one priority. We are the safest and greenest mode of transportation.
ABA brought together a Task Force of industry peers to discuss sample protocols for the industry when buses are running again. This document covers Employee Protections, Bus Maintenance and Cleaning, Remote Travel Protocols, Emergency Evacuation Protocols, Customer Care, and Public Relations.
ABA thanks the following members for their guidance and recommendations, which helped shape the way forward for the industry to be successful in a post-pandemic world.
Don DeVivo, DATTCO, Inc.
Terry Fischer, Transportation Charter Service
Doug Anderson, Anderson Coach & Travel
Louis Hotard, ABC Companies
Roman Cornell, ABC Companies
Pete Borowsky, Starr Bus Charters & Tours
Jeff Goldwasser, Amaya Astron Seating
Mike McDonal, Saucon Technologies
John Meier, Badger Bus
Luke Busskohl, Arrow Stage Lines
Jeff Shanker, Black Tie Transportation and Bus Charters
Buddy Young, Capitol Bus Lines, Inc.
Eddie Serrano, Empire Coach Line
Pam Martinez, DATTCO, Inc
Ben Blunt, Concord Coach Lines
Jeff Gagne, Prevost
Tom JeBran, Trans-Bridge Lines
Patrick Dean, Dean Trailways
Brent Danielson, MCI
Stephanie Brooks, Globus Family of Brands
Al Smith, Greyhound
Dave Bolen, Academy